In order to capture this essence, Crystal spends time researching your industry, getting in the field and understanding issues that your audience is facing. Crystal then compiles her research and customizes a presentation just for you! Crystal is best known for her ability to engage spirited results when she takes the stage. By using humour, technology, and getting the audience involved, she is sure to inspire your audience.
When selecting the perfect speaker or emcee for your next event, select a speaker that connects with your organization on a personal level and understands human behaviour. The dynamics of every event is unique, and a cookie cutter approach will not fit everyone; you want to teach and inspire your audience, so they will feel energized to move forward. Look for a speaker or emcee who is authentic, intentional, and an expert in the people industry! Someone who understands the speed of business today, and who can propel your audience into an experience they will learn from. You need a speaker or emcee who will ignite a fire in your leaders and excite your employees so that you can delight your customers into being loyal for life.
As a creative MC, with a personalized approach, she keeps a large crowd laughing and fully engaged! No matter how big or small her audience is, Crystal is a confident speaker who has cutting edge knowledge of her industry and is dedicated to her craft and her community.
Crystal is a dynamic speaker that can engage any audience. she is a "must have" on our speaker list! I highlyrecommend Crystal for her coaching, training and speaking engagements!
The Inside View targets gaps in employee knowledge, without repeating concepts that have already been mastered. We thrive oncreating habits of excellence for you and your team. By understanding the science of human behavior, we align our training with the questions, cravings, and rewards paralleled with getting the best results. We do this by immersing you in experience design!
Cookie Cutter presentations are a NO-GO with us! We design programs for your business, from custom t-shirts to themed lunches, we design an experience for you and your team.
Crystal D’Cunha has a PhD in people skills. She is able to hand-select the tools and technique that will suit your business needs best. Tangible tools and systems that would cost you thousands of dollars to purchase on your own are inclusive of The Inside View’s training methodology. We are affiliated with many companies in the sales and CX industry and for that reason we are able to provide you with outstanding value for your hard-earned dollar.
"Consumers are not logical, they are emotional. Engaging them with you and your brand is no different than asking someone to “put a ring on it!” They need to LOVE and TRUST you!"
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Culture Shift has been designed with organizational challenges in mind. Talent acquisition and the Customer Journey are foundational needs to create an infectious culture!
Take your leadership skills to the next level! Up-Level Leadership has been designed for organizational leaders to participate in as a team.
Customer Shift has been designed for team members from all levels of the organization to edge in!
Team bonding activities create an energy amongst your team that is priceless! After engaging in activities together, employees and their leaders better understand each other on a personal and professional level. It builds trust, loyalty and employee engagement. It encourages them to problem solve and work together to achieve common goals! This is a connection that organizations crave because leaders realize that teamwork is the backbone of any business!
Sure you can book a day trip to a number of different venues worldwide, but Delight is in the Details! Let the INSIDE view custom design every element of your team building experience, from invitations and name tags to transportation to and from. A team that breaks bread together has fun together so we pay special attention to creating a great menu just for your team! Your Inside Agent will Debrief your team on lessons learned, and of course, you will get a great take-away gift!
The team building theme has been customized from sailboating to dinner cruising and even up to Island adventures.
These are great workshops that can be done in your office space. This is a great budget-friendly option for 10-100 team members.
Are you ready to get fired up! We've done this event from a Mixology class to full on Flair Bartending! The after party is the best party!
Chocolate makes everyone feel better. Its kinda like a prescription for happiness! Locally this is a budget-friendly team building event!
This is great fun that can be done in your office space, outside your office space, or at a selected venue.
Have you heard of Tough Mudder? Take your team to a local event or we can create an obstacle course just for your group.
Have you ever traveled in a hot air balloon? We have, and it’s pretty cool! Definitely a memory of a lifetime!
Have you ever wanted to travel with your team? Maybe an international adventure? This is a 1-5 day excursion jam-packed with adventure!
The wind in your hair and the water in your face, it's always a fun activity!
Together you make and blend your favorite wines, taste, and even label it. A great team building activity that can be enjoyed with a toast!
When you go this fast they call you AWESOME! Your team gets to drive some of the world’s fastest cars on a professional race track.
From the Caribbean to mall parking lots. It is 100% customized to your organization and some of the challenges you face on a daily basis
Either at a local restaurant or an overseas adventure, a team that cooks together, and breaks bread together, are stronger together!
Nothing is more rewarding than giving and this experience allows your team to stay connected to your community for years to come!
This is a 3-5 day excursion jam-packed with Customer experience training and development!
With limo pickups and VIP treatment, this is a fun event if you all share a common love for music!
Day adventures are wonderful to press the restart button. 2-5 day retreats are a great way to reward your team for a successful year.
This is definitely a FUN adventure, but as the saying goes, what happens in Vegas stays in Vegas! Use your imagination :-)
A carefully designed an island adventure is essential to ensuring the energy lasts!
Our typical local events start in the $2500-$15,000 range. We are happy to be flexible with you and work within your budget, after all, what better thing to invest in, than your team! We are also happy to work with Not-for-profits and charitable organizations at an exclusive rate.
Our team building events are:
We take care of:
By engaging leaders, creating clarity, and building confidence in the team, she can get buying in and dedication to always provide expert quality service.
The two words that are top of mind when describing Crystal are engaging and motivational.
Myteam is now on the path to success with confidence, clarity, and empowerment! They are equipped toensure that in everything they do, they see the customers point of view and they do what needs to bedone to create WOW moments over, and over again!
Let’s get your employees engaged and start Team Building today!
"Your EX and CX need to be carefully designed; the same way Panina Torne deigns a Wedding gown. When you put that wedding gown on your employee or customer, do they light up with JOY? Do they have an Emotional Connection? Are they saying YES to the Dress?"
We are committed to taking a different approach to typical Mystery Shoppers. Our intention is to build confidence and pride in frontline staff that service customers. By catching them “getting it right” we can actively practice CPR - Consistent Positive Reinforcement! Our robust multimedia reporting system allows organizational leaders to analyze specific behaviours of the front-line staff that directly impact profitability in a positive way!
These are all critical questions to ask when designing an outstanding Customer Experience. Our CXShops give organizations a bench mark on their current level of service. The Inside View develops professionals. As leaders and pioneers in our industry, we evaluate and coach the CX, ensuring your clients are receiving the service and salesmanship your company was built on. We coach you on how to deliver the information to your team and praise them for a job well done! The genuine praise and respect for your front line cultivates a culture of success. We help organizations make a shift in their focus and recognize that delivering great customer experiences is the responsibility of the entire organization, not just one department. The Inside View offers in-depth support designing leadership coaching skills, employee engagement, and customer experience around the results found from the CXShop.
Every department and, more importantly, every team member plays a significant role in how customers interact with the brand and they all have the responsibility to take a leadership role in delivering exceptional CX that will make the difference between your organization and your competition. We allow you and your team to be able to see this from the INSIDE!
This edge is what The Inside View believes is the difference between employees and passionate, engaged, professional experience engineers.
To start inspiring your leaders, motivating your team and winning and keeping customers for life?